01
Distribution & wholesale
Three sales channels, one stock figure
The situation
A distributor selling through a shop counter, a WhatsApp order line and a small online store usually counts stock once a week in a spreadsheet, so online orders get taken for items already sold at the counter.
How we would build it
We would put every channel through one order management system. Stock is reserved the moment an order is confirmed, and the counter, the WhatsApp desk and the website all read the same number.
Expected result
Cancellations from out of stock orders fall close to zero, and the weekly stock count becomes a verification instead of a discovery.
